pull down to refresh
As of right now we're servicing US lockers/counters before we decide to expand internationally.
If the item is rejected (because its too big of an item, or not shipped by Amazon), Amazon won't allow us to place the order to the locker/counter location reject the order. There are no refunds once we've placed the order (unless the item doesn't get picked up). We verify the order before placing with the customer. If the item doesn't get picked up in 3 days, it gets returned and we can refund funds or re-place the order.
We keep the one-time payment fee to prevent abuse from people ordering and cancelling repeatedly.
reply
It's a really great service for privacy-conscious people, thank you!
Just tweeted it: https://x.com/xmragora/status/2102472504287842710
A few questions:
US lockers/counters only, or can this work anywhere Amazon Hub Lockers/Counters exist?
If the locker is full, the item is rejected, or the 3-day pickup window is missed, who covers reshipment or the return?
How do returns or damaged/wrong items work when the order isn't on the customer's Amazon account?
For Counters specifically: is the code enough, or is a name/ID ever required at pickup?